DELIVERY

Your parcel will be sent by TNT postal services in a neutral bubble wrap envelope. Shipping costs within the Netherlands are € 2,25. We won't charge shipping costs on orders above € 35,-.

For all foreign country's within Europe, shipping costs will be € 4,50.
We won't charge shipping costs on orders within Europa above € 75,-.

 

DELIVERY TIME

All orders placed on Monday through Friday before 15:00 will be processed the same day (excluding public holidays). All orders placed after 15:00 we'll process the next day. All orders placed on Friday after 15 o'clock will be processed the following Monday.

 

SAFE DELIVERY

To ensure safe delivery of all our parcels, they are wrapped in neutral envelopes without any indication as to what they might contain (i.e. details such as e.g.: jewellery, beads etc.). We do, of course, mention our own address, postal code/zip code and place of residence. The bubble wrap envelope will ensure ample protection of your article(s). If in spite of our precautions any damage of the articles you ordered should nevertheless occur, it will be fully covered by the guarantee. For further information see: Guarantee and Return.

 

GUARANTEE

We provide a 3-month guarantee on all our products, from the day of purchase mentioned on the payment summary. Since this summary is your warranty we advise you to put it away safely.

However, there are some exceptions as far as warranty is concerned. We provide no guarantee against:

  • damage due to natural wear
  • stains caused by perfume
  • water damage/lacquer damage of (wooden) beads due to humidity/rain
  • parts that come off/stain after exposure to humidity/dampness
  • complaints due to misuse of parts and/or jewellery

 

All Beadies-jewellery is hand-made and manufactured from natural materials, such as wood, shells, semiprecious stones etc. For this reason our articles may deviate from the images shown in our catalogue/on our site.

 

RETURNING ARTICLES

Unfortunately it is not possible to return loose parts (such as beads, charms etc.).

Returning articles is possible to within 14 days of ordering them. As soon as we have received the article we will refund the total amount excluding postage costs within 5 working days. Beadies reserves the right to refuse returned articles if there is any suspicion of the product having been damaged by the client.

You can return the article to:
Beadies
Internet Division
Oudegracht 193
3511 NG
Utrecht
The Netherlands

Please, do not forget to add the following information:

  • Order ID
  • Your full name
  • Your account number
  • The place where you opened your current account

 

PRICES

All our prices are in Euros (€) including VAT and excluding delivery cost.

 

PRIVACY POLICY

If you order an item from Beadies, we will ask your name, address, phone number and e-mail address. Your e-mail address will be saved in our file so that we can keep you informed of our latest products, interesting offers or novelties. If you do not appreciate this service, please, let us know when you place your order. Your phone number will be used for the sole purpose of contacting you regarding your order and will not be used for promotional ends. Your personal information will never be passed on to others.

 

PAYMENT OPTIONS

iDeal - With iDeal you can settle your online purchases in a safe and easy manner. iDeal is a system that establishes a direct link to your internet banking application when making an online purchase. In order to make use of iDeal it is not necessary for you to register, download files or create an account. If you do internet banking with ABNAMRO, Fortis, ING, Rabobank or SNS Bank it is possible to make a direct payment with iDeal. iDeal ensures quick and safe payment in the familiar surroundings of your own bank. So, in short, it means conducting your financial transactions the way you are used to. There are no extra charges.

Transfer - In case of transfer the total amount has to be remitted in advance to Multisafepay. Multisafepay is a Payment Service Provider (PSP) which processes all our payments. If you opt for this method all the necessary information such as total amount, account number, payment reference etc. has to be clearly indicated. The payment reference is linked to your order. Without this reference your order cannot be processed. As soon as the total amount has been paid, we will be informed by Multisafepay and we can proceed to send off the delivery. Since it may take a couple of days before we receive payment, we do not recommend this option if you wish to receive your order quickly.

Credit Card (Mastercard and Visa) - Another way of paying online that is frequently used is paying by credit card. It is simple and easy. Your payment is processed like any other payment by credit card. Every transaction is processed by SSL (i.e. Secure Sockets Layer) which guarantees a secure transfer of credit card data. Online payment works as follows: you fill in the following data: credit card company (Mastercard or Visa), credit card number, the name on the credit card, the expiry date and the 3-digit safety code (on the back of your credit card), also called CVC code. These data will then be forwarded in a secure manner, whereupon the authorization process will be started. Next to paying by means of iDeal this is yet another option that ensures quick payment and a speedy delivery of the articles you ordered.

 

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